Frequently Asked Questions
Answers About DIRECA Services
Clear information about DIRECA's services, coverage area, response times and contact points.
What services does DIRECA provide?
DIRECA provides insurance brokerage, enterprise outsourcing and logistics leasing. This includes general insurance support, business sourcing and PPE supply, plant transport in reefer containers, and truck or trailer leasing.
Who can work with DIRECA?
DIRECA supports corporates, SMEs, institutions, fleet and transport operators, property owners, contractors, healthcare organizations and individual clients.
Does DIRECA serve clients outside Nairobi?
Yes. DIRECA is based in Nairobi and supports businesses, institutions and individual clients across Kenya.
How do I request insurance brokerage support?
Submit the website contact form, email info@direca.co.ke or call Direca Insurance Brokers on +254 722 303 373. Policy terms, pricing and underwriting remain subject to insurer assessment and approval.
How quickly will DIRECA respond?
DIRECA aims to respond within one business day. Working hours are Monday to Friday, 9:00 AM to 5:00 PM East Africa Time.
Where is the DIRECA office?
The DIRECA office is at The Stables Karen, Suite 21, Nairobi. The postal address is P.O. Box 15070-00509, Langata Hardy, Kenya.